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Glossary · Systems

Total cost of ownership

What a system actually costs over its life — not just the price on the quote.

All terms

Include licences, hosting, support, training, integrations, upgrades and the staff time spent working around gaps.

Cheap software with heavy manual workarounds is usually the most expensive option available.

In practice

A low licence fee that requires two people re-keying data daily costs more than a higher-priced connected system.

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